Where to email my crash reports?

For bug reports only - non-bug related questions will be moved to appropriate forum.

Moderators: Corey W, Rim

Post Reply
Nic nice
New Member
Posts: 4
Joined: Sun Oct 30, 2016 9:06 pm

Where to email my crash reports?

Post by Nic nice » Thu Apr 25, 2019 5:55 pm

Thanks

Nic nice
New Member
Posts: 4
Joined: Sun Oct 30, 2016 9:06 pm

Re: Where to email my crash reports?

Post by Nic nice » Tue Apr 30, 2019 12:16 pm

Well thanks for the reply!

User avatar
Rodolfo
Expert
Posts: 367
Joined: Sun Dec 03, 2017 5:32 pm
Location: Buenos Aires

Re: Where to email my crash reports?

Post by Rodolfo » Tue Apr 30, 2019 1:15 pm

Hi,
You don’t need to send the crash log. After you open Auria again you should get a dialog box where you can type in details of what you were doing and the report will be automatically sent to the dev.
After that, and in order to allow the dev to identify the report, you can post a message about the issue in this section of the forum with detailed information about what you were doing just before the crash.

Anyway, the support email is: support@auriaapp.com

http://www.wavemachinelabs.com/Support/auria-support

Rodolfo

Nic nice
New Member
Posts: 4
Joined: Sun Oct 30, 2016 9:06 pm

Re: Where to email my crash reports?

Post by Nic nice » Tue Apr 30, 2019 2:15 pm

Thanks. I do fill out the crash report in the app, but it was suggested I email them too.

Thanks for the reply.

Rim
Site Admin
Posts: 8476
Joined: Fri Dec 23, 2005 11:08 pm

Re: Where to email my crash reports?

Post by Rim » Tue Apr 30, 2019 4:46 pm

As Rodolfo mentioned, no need to email them, as I get a much more detailed report automatically when a crash occurs.

Rim

Nic nice
New Member
Posts: 4
Joined: Sun Oct 30, 2016 9:06 pm

Re: Where to email my crash reports?

Post by Nic nice » Tue Apr 30, 2019 8:31 pm

Thanks Rim
Rim wrote:
Tue Apr 30, 2019 4:46 pm
As Rodolfo mentioned, no need to email them, as I get a much more detailed report automatically when a crash occurs.

Rim

Post Reply

Who is online

Users browsing this forum: No registered users and 70 guests