Unable to create new projects in Auria LE

[KPB44]

Auria LE on iPad air 2, IOS 15.8.2.

I cannot create a new project. I tap Menu then New Project, give it a name, select the number of tracks eg 2 and tap save and Auria LE just freezes and I have to restart it. I can open existing projects ok. Haven’t used it it a while so don’t know when this behaviour started.

[Corey W]

Please see if there is a crash log available on your iPad at: iPad Settings> Privacy> Analytics> Analytics Data> find the latest .ips Auria Pro crash log

[KPB44]

There is. I can’t attach it here as the file extension is not accepted. What shall I do with it? Thanks.

Edit: I’m guessing this is the important bit.

Code: Select all

},
  "captureTime" : "2024-05-15 12:00:27.2504 +0100",
  "incident" : "4E6FA2E0-84B3-4514-874E-5C3A7F3DCE81",
  "bug_type" : "309",
  "pid" : 14505,
  "procExitAbsTime" : 1883181179483,
  "cpuType" : "ARM-64",
  "procName" : "Auria LE",
  "procPath" : "\/private\/var\/containers\/Bundle\/Application\/A5C96964-3B73-4940-B11B-5B5792BFB9A1\/Auria LE.app\/Auria LE",
  "bundleInfo" : {"CFBundleShortVersionString":"2.360","CFBundleVersion":"38587","CFBundleIdentifier":"com.wavemachinelabs.auriale","DTAppStoreToolsBuild":"15C5500a"},
  "storeInfo" : {"storeCohortMetadata":"3|date=1421566200000&sf=143444","itemID":"585683569","deviceIdentifierForVendor":"EB9A16C4-9AEE-494A-A66B-1697402A95F1","softwareVersionExternalIdentifier":"863433153","thirdParty":true,"applicationVariant":"1:iPad5,3:15"},
  "parentProc" : "launchd",
  "parentPid" : 1,
  "coalitionName" : "com.wavemachinelabs.auriale",
  "crashReporterKey" : "53be463761cccdb5cbc5527890376e7691571d48",
  "isCorpse" : 1,
  "exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGKILL"},
  "termination" : {"code":2343432205,"flags":6,"namespace":"FRONTBOARD","reasons":["<RBSTerminateContext| domain:10 code:0x8BADF00D explanation:[application<com.wavemachinelabs.auriale>:14505] failed to terminate gracefully after 5.0s","ProcessVisibility: Unknown","ProcessState: Running","WatchdogEvent: process-exit","WatchdogVisibility: Background","WatchdogCPUStatistics: (","\"Elapsed total CPU time (seconds): 8.220 (user 8.220, system 0.000), 49% CPU\",","\"Elapsed application CPU time (seconds): 5.490, 33% CPU\"",") reportType:CrashLog maxTerminationResistance:Interactive>"]},
  "ktriageinfo" : "VM - Fault hit memory shortage\nVM - Fault hit memory shortage\nVM - Fault hit memory shortage\n",
  "faultingThread" : 0,
  "threads" : [{"triggered":true,"id":393162,"threadState":{"x":[{"value":0},{"value":128},{"value":127},{"value":0},{"value":0},{"value":0},{"value":18},{"value":0},{"value":0},{"value":134840},{"value":0},{"value":1},{"value":0},{"value":72163861113009},{"value":0},{"value":8410540208,"symbolLocation":0,"symbol":"OBJC_CLASS_$___NSArrayM"},{"value":7999888568,"symbolLocation":0,"symbol":"pthread_mutex_unlock$VARIANT$mp"},{"value":6487207988,"symbolLocation":0,"symbol":"-[__NSArrayM count]"},{"value":0},{"value":1},{"value":2},{"value":4351513116,"symbolLocation":0,"symbol":"project_data"},

A later one is diffrent:

Code: Select all

   "captureTime" : "2024-05-18 09:29:27.0258 +0100",
  "incident" : "E2996E01-F098-4247-A95D-4A62DA7A0228",
  "bug_type" : "309",
  "pid" : 14567,
  "procExitAbsTime" : 1910465561149,
  "cpuType" : "ARM-64",
  "procName" : "Auria LE",
  "procPath" : "\/private\/var\/containers\/Bundle\/Application\/A5C96964-3B73-4940-B11B-5B5792BFB9A1\/Auria LE.app\/Auria LE",
  "bundleInfo" : {"CFBundleShortVersionString":"2.360","CFBundleVersion":"38587","CFBundleIdentifier":"com.wavemachinelabs.auriale","DTAppStoreToolsBuild":"15C5500a"},
  "storeInfo" : {"storeCohortMetadata":"3|date=1421566200000&sf=143444","itemID":"585683569","deviceIdentifierForVendor":"EB9A16C4-9AEE-494A-A66B-1697402A95F1","softwareVersionExternalIdentifier":"863433153","thirdParty":true,"applicationVariant":"1:iPad5,3:15"},
  "parentProc" : "launchd",
  "parentPid" : 1,
  "coalitionName" : "com.wavemachinelabs.auriale",
  "crashReporterKey" : "53be463761cccdb5cbc5527890376e7691571d48",
  "isCorpse" : 1,
  "exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGKILL"},
  "termination" : {"code":2343432205,"flags":6,"namespace":"FRONTBOARD","reasons":["<RBSTerminateContext| domain:10 code:0x8BADF00D explanation:scene-update watchdog transgression: application<com.wavemachinelabs.auriale>:14567 exhausted real (wall clock) time allowance of 10.00 seconds","ProcessVisibility: Unknown","ProcessState: Running","WatchdogEvent: scene-update","WatchdogVisibility: Background","WatchdogCPUStatistics: (","\"Elapsed total CPU time (seconds): 17.690 (user 17.690, system 0.000), 59% CPU\",","\"Elapsed application CPU time (seconds): 9.504, 32% CPU\"",") reportType:CrashLog maxTerminationResistance:Interactive>"]},
  "faultingThread" : 0,
  "threads" : [{"triggered":true,"id":404983,"threadState":{"x":[{"value":0},{"value":128},{"value":127},{"value":0},{"value":0},{"value":0},{"value":50},{"value":0},{"value":0},{"value":134840},{"value":0},{"value":1},{"value":0},{"value":72163822512305},{"value":0},{"value":8371939504,"symbolLocation":0,"symbol":"OBJC_CLASS_$___NSArrayM"},{"value":7961287864,"symbolLocation":0,"symbol":"pthread_mutex_unlock$VARIANT$mp"},{"value":6448607284,"symbolLocation":0,"symbol":"-[__NSArrayM count]"},{"value":0},{"value":1},{"value":2},{"value":4347269660,"symbolLocation":0,"symbol":"project_data"},

[Corey W]

Thank you. Please send us an email with the crash report attached to support [at] drumagog [dot] com.

[KPB44]

Email sent as requested. Thank you for your help.