Gets stuck on restoring purchases
Gets stuck on restoring purchases
Hi,
With the last update when trying to restore the purchases, after clicking “ok” on the pop-up window that states all purchases have been restored, a second pop-up appears and gets stuck on “Decompressing Files”.
With the last update when trying to restore the purchases, after clicking “ok” on the pop-up window that states all purchases have been restored, a second pop-up appears and gets stuck on “Decompressing Files”.
Re: Gets stuck on restoring purchases
Do you know which plugins you own?
If you can, please list your plugins, IR Files and Loops that you may have purchased in the Auria Store previously.
If you can, please list your plugins, IR Files and Loops that you may have purchased in the Auria Store previously.
Re: Gets stuck on restoring purchases
I have the same problem, looks like when restoring Rock Kit...
Latest iOS - iPad Air 2019 256Gb WiFi - Alesis iO4
Re: Gets stuck on restoring purchases
I reinstalled Auria and have the same issue.
Re: Gets stuck on restoring purchases
That's really strange. I just ran a new install and restored purchases, everything finished without an issue.
@Reathpd on which download did the window get stuck on?
Do you have a solid wifi connection?
@Reathpd on which download did the window get stuck on?
Do you have a solid wifi connection?
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Re: Gets stuck on restoring purchases
same thing here. Just got a new iPad Pro, and trying to restore purchases. It downloads, I hit ok, it starts decompressing and gets stuck and hangs at the very end (like 98 percentish?). I have to force quit and do the process again. No luck.
Edit: I’ve several purchases but the two that are in my download bundle with this problem are the Elektromorph and Retroverb
Edit: I’ve several purchases but the two that are in my download bundle with this problem are the Elektromorph and Retroverb
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Re: Gets stuck on restoring purchases
A number of us are experiencing problems with situations where AP needs to unzip something--hopefully @Corey and @RIM will figure it out.It also happens downloading the demo projects and I think it may also happen in some other contexts like restoring a project from a zip.joeflyer59 wrote: ↑Sat Aug 10, 2019 8:14 amsame thing here. Just got a new iPad Pro, and trying to restore purchases. It downloads, I hit ok, it starts decompressing and gets stuck and hangs at the very end (like 98 percentish?). I have to force quit and do the process again. No luck.
Edit: I’ve several purchases but the two that are in my download bundle with this problem are the Elektromorph and Retroverb
Re: Gets stuck on restoring purchases
Same thing here, stuck on “Decompressing files” when reinstalling or downloading demo projects.
Rodolfo
Rodolfo
Re: Gets stuck on restoring purchases
Thanks for all of the information. We have this on the list to fix for the new Auria update.
Re: Gets stuck on restoring purchases
Just to build on the report, this is still happening to me also, after updating to iPadOS on a 6th gen.
Re: Gets stuck on restoring purchases
Bought Auria Pro yesterday, but cannot load sample projects or even additional sounds. They get downloaded quickly by then stuck on ‘decompressing’ for ever.
A little bit disappointed
IPad Air 2 64GB with iOS 12.4
A little bit disappointed
IPad Air 2 64GB with iOS 12.4
Re: Gets stuck on restoring purchases
Sorry, just got answered by mail that decompression bug will be fixed in the upcoming release.
Thank you very much
Thank you very much
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