Turnado plugin doesn't show up

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Shay
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Turnado plugin doesn't show up

Post by Shay » Sat Oct 12, 2013 4:46 am

Hi,

Just updated to latest version 1.130, did "restore purchases" and I don't see the Turnado plugin inside the plugins list on any track.
Restarting Auria didn't help. :cry:
Is there any additional action to perform to make it appear?

Thanks,
Shay

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Re: Turnado plugin doesn't show up

Post by Shay » Sat Oct 12, 2013 4:49 am

Forgot to mention:
iPad 16gb, running iOS 6.1.3, Turnado installed from AppStore before Auria updated.

Both existing and new project don't show this plugin.

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Re: Turnado plugin doesn't show up

Post by Rim » Sat Oct 12, 2013 5:42 am

Have you updated Turnado to the latest version?

Rim

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Re: Turnado plugin doesn't show up

Post by Shay » Sat Oct 12, 2013 6:00 am

All my apps are updated.
My iOS 6.1.3. Maybe this is the reason? I heard people with 7.02 do see it.
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Rim
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Re: Turnado plugin doesn't show up

Post by Rim » Sat Oct 12, 2013 6:07 am

Turnado and WOW2 show up fine here on a 6.1.3 iPad. Maybe try deleting Turnado and reinstalling it?

Rim

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Re: Turnado plugin doesn't show up

Post by Shay » Sat Oct 12, 2013 6:22 am

Uninstall and install didn't solve issue.
Still Turnado doesn't show up.

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Re: Turnado plugin doesn't show up

Post by Rim » Sat Oct 12, 2013 6:41 am

Not sure what the problem could be. Works fine here on all my 6.1.3 iPads. Maybe we'll get more info as more users install 1.13.

Rim

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Re: Turnado plugin doesn't show up

Post by Shay » Sat Oct 12, 2013 8:42 am

Hi Rim,
I forgot to mention I use An upgraded Auria LE.
Did you check also LE?

Rim
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Re: Turnado plugin doesn't show up

Post by Rim » Sat Oct 12, 2013 8:52 am

No difference here on LE or Auria. Did you scroll the list all the way down? It's at the bottom of the list, and depending on how many plugins you have, you might need to scroll the list down. It's called "Sugar Bytes Turnado"

Rim

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Re: Turnado plugin doesn't show up

Post by Shay » Sat Oct 12, 2013 9:07 am

Don't see it.
I scrolled all the way. You can see the attached screen.

How does Auria knows Turnado is installed?
Is it something registered globally?
Is it something in SB code?

Should I contact SB about this issue?
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Re: Turnado plugin doesn't show up

Post by Rim » Sat Oct 12, 2013 9:30 am

SB isn't going to know how to solve it. Any one else have this issue?

Rim

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Re: Turnado plugin doesn't show up

Post by Shay » Sat Oct 12, 2013 5:42 pm

Any idea regarding the missing Turnado?

It happens in mono, stereo, regular track and sub-group.
It's a bug in the way Auria checks if Turnado is installed.
You're the only one who knows it and can find what can go wrong.

Anyway, I don't want to upgrade to ios 7.
I'm also afraid to reinstall Auria and replace this issue with new ones.

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Re: Turnado plugin doesn't show up

Post by Rim » Sat Oct 12, 2013 6:32 pm

Can you check that you actually have Auria 1.130? Some users reported that they upgraded and they still had the previous version after the upgrade (an Apple issue). Open Auria's settings page and see what the version number says.

Rim

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Re: Turnado plugin doesn't show up

Post by Shay » Sat Oct 12, 2013 11:33 pm

Yes, I'm running the latest version.
That was the first thing I checked.
In the settings I see 1.130

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Re: Turnado plugin doesn't show up

Post by Shay » Mon Oct 14, 2013 5:16 pm

I guess that I am the only one with ts issue, so there won't be a solution.

Maybe uninstall and install will solve it.
I hope doing that won't bring new issues to my iPad.

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