Auria Version 2.30 bug - Crash Report Triggered on quit/re-launch [SOLVED]

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gmvengineer
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Re: Auria Version 2.30 bug

Post by gmvengineer » Tue Jun 01, 2021 3:43 pm

Same here! iPad Pro 12.9 3rd gen. Completely frustrating and has been occurring with previous versions for months. I’ve been trying all of the suggestions for several months as well. Will this ever be fixed?

Espiegel123
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Re: Auria Version 2.30 bug

Post by Espiegel123 » Tue Jun 01, 2021 6:49 pm

What OS are you running?

Are you sure that any AU will trigger it?

By AU, do you mean as the instrument of a midi track or an effect on a MIDU track or an insert effect on an audio track?

Do you have an audio interface connected?

If this has been persistent, have you tried backing up your projects and reinstalling the app?

It doesn't seem to be widely experienced by others...I am sure that it is frustrating. The dev will need more info to figure out what is going on.

Rim
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Re: Auria Version 2.30 bug

Post by Rim » Tue Jun 01, 2021 9:08 pm

Please let me know which AU is causing the problem, as I don’t have any here that have issues for me.

Thanks,
Rim

Espiegel123
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Re: Auria Version 2.30 bug

Post by Espiegel123 » Wed Jun 02, 2021 9:18 am

Rim: are you receiving his crash reports?

gmvengineer
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Re: Auria Version 2.30 bug

Post by gmvengineer » Fri Jun 04, 2021 9:07 am

Again, I have exactly the same results as McM using “any” 3rd party plugin. I was thinking of making a video of the process to duplicate the error but McM described it perfectly. I will add that the same issue occurs even with no midi tracks but using all audio tracks and inserting a plugin on insert or aux FX. So a quick summary of this would be to import or record a few audio tracks, then exit project, open same project and no crash error message. Next insert an effect plugin on just one track or add an aux fx effect, then close project, reopen and boom, crash error message. I do not receive any crash error messages when using plugins purchased from the Auria store.

If this does not help then I will make a video of the process and post it somewhere you can view it.

I do have a question though, aren’t there any log files that can be viewed? Where are the crash logs stored that Auria sends? There must be something to look at.

Thanks,

Espiegel123
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Re: Auria Version 2.30 bug

Post by Espiegel123 » Fri Jun 04, 2021 10:42 am

McM wrote:
Wed Jun 02, 2021 9:41 am
I'm not sending them...just hitting cancel.
I'm not sure I have Auria setup to send them. Is there a setting?
Hit Send instead of cancel?

Rim
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Re: Auria Version 2.30 bug

Post by Rim » Sun Jun 06, 2021 8:26 pm

Thanks everyone, I was able to identify the issue and have submitted a new update. It should be approved in the next few days.

Rim

Espiegel123
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Re: Auria Version 2.30 bug

Post by Espiegel123 » Mon Jun 07, 2021 12:24 pm

Rim wrote:
Sun Jun 06, 2021 8:26 pm
Thanks everyone, I was able to identify the issue and have submitted a new update. It should be approved in the next few days.

Rim
Any chance that the new version will address AP not recognizing midi note on with velocity 0 as a note off when recording MIDI from a MIDI AU?

Espiegel123
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Re: Auria Version 2.30 bug

Post by Espiegel123 » Mon Jun 07, 2021 8:30 pm

Espiegel123 wrote:
Mon Jun 07, 2021 12:24 pm
Rim wrote:
Sun Jun 06, 2021 8:26 pm
Thanks everyone, I was able to identify the issue and have submitted a new update. It should be approved in the next few days.

Rim
Any chance that the new version will address AP not recognizing midi note on with velocity 0 as a note off when recording MIDI from a MIDI AU?
The version released still has the problem with MIDI Notes not being recorded correctly from AUs that use note on On Velocity 0 for note off (which is completely legit midi).

I am also experiencing an infinite hang when I try to open any project after having one particular project open that has only one midi track and two AU midi.

Rim
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Re: Auria Version 2.30 bug

Post by Rim » Mon Jun 07, 2021 9:33 pm

Thanks, I've got that issue on my list for the next update. As far as the problem with that particular project, can you please try and find a way to reproduce it starting with a new project? I haven't heard about any hanging issues regarding AUs. Does it only happen with certain AUs? I appreciate the help.

Rim

Espiegel123
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Re: Auria Version 2.30 bug

Post by Espiegel123 » Mon Jun 07, 2021 10:41 pm

Rim wrote:
Mon Jun 07, 2021 9:33 pm
Thanks, I've got that issue on my list for the next update. As far as the problem with that particular project, can you please try and find a way to reproduce it starting with a new project? I haven't heard about any hanging issues regarding AUs. Does it only happen with certain AUs? I appreciate the help.

Rim
The project opens and plays fine. It is opening any project (even an empty one) that results in the hang. I have not been able to reproduce by starting from scratch. Perhaps, you could let me send you the project and you can see what is going on.

Espiegel123
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Re: Auria Version 2.30 bug

Post by Espiegel123 » Mon Jun 07, 2021 10:59 pm

Espiegel123 wrote:
Mon Jun 07, 2021 10:41 pm
Rim wrote:
Mon Jun 07, 2021 9:33 pm
Thanks, I've got that issue on my list for the next update. As far as the problem with that particular project, can you please try and find a way to reproduce it starting with a new project? I haven't heard about any hanging issues regarding AUs. Does it only happen with certain AUs? I appreciate the help.

Rim
The project opens and plays fine. It is opening any project (even an empty one) that results in the hang. I have not been able to reproduce by starting from scratch. Perhaps, you could let me send you the project and you can see what is going on.
i have found reproduclble steos on my iPad 6 with ios 13.7

- create a new project
- add one midi track
- choose a n instrument. i used Lyra instrument (it probably doesnt have to be lyra. i used the stereo grand.)
- as an insert effect choose Atom Piano Roll 2 and add some notes
- record enable the Auria track and try to record (you will get Atom's midi output)
- stop recording (because of midi note off recording bug the notes will be very short)
- try to open any other project (even an existing empty one)

auria will hang with the loading project dialog open

Rim
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Re: Auria Version 2.30 bug

Post by Rim » Tue Jun 08, 2021 6:28 am

Thanks for the detailed report, much appreciated. I will investigate this for the next update.

Rim

Espiegel123
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Re: Auria Version 2.30 bug

Post by Espiegel123 » Tue Jun 08, 2021 10:06 am

Rim wrote:
Tue Jun 08, 2021 6:28 am
Thanks for the detailed report, much appreciated. I will investigate this for the next update.

Rim
here is a video demonstrating.

while the key step seems to be recording from Atom to Auria's timeline...so might be tied to the MIDI Note Off issue

...it seems like there is some vulnerability at the load project stage that shouldn't be there.

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