Auria Store Offline

For bug reports only - non-bug related questions will be moved to appropriate forum.

Moderators: Corey W, Rim

Post Reply
FranksRiffs
Expert
Posts: 39
Joined: Wed Jul 25, 2012 11:30 pm

Auria Store Offline

Post by FranksRiffs » Thu Jul 07, 2022 5:41 am

Trying to restore Auria Pro from LE and can not connect to Auria Store. Yes, Internet connection active, not in airplane mode.

HP972
New Member
Posts: 4
Joined: Thu Dec 23, 2021 9:04 am

Re: Auria Store Offline

Post by HP972 » Thu Jul 07, 2022 6:46 am

I have the same problem.

indratgj
Expert
Posts: 83
Joined: Sat Oct 13, 2012 10:41 am

Re: Auria Store Offline

Post by indratgj » Thu Jul 07, 2022 8:31 am

I texted Auria support. Corey, with Auria, says they are aware of the problem and are working to get it back up ASAP.
iPad Pro 12.9” Gen 5, iOS v.15,5, Auria Pro, Focusrite Scarlett 18i20, Presonus HP6, DrumPerfect Pro

Corey W
Expert
Posts: 568
Joined: Tue Sep 23, 2014 11:58 am

Re: Auria Store Offline

Post by Corey W » Thu Jul 07, 2022 10:19 am

Hi All,
The Auria Store is back online.

alwayssomthing
Member
Posts: 8
Joined: Sat Mar 10, 2018 2:13 pm

Re: Auria Store Offline

Post by alwayssomthing » Sat Dec 31, 2022 5:06 pm

Is the Auria Store still online???? I haven't been able to connect to it in years. Can't download my purchased plugins. Corey W. Any help you can give on this issue. Running on IPad 2

Corey W
Expert
Posts: 568
Joined: Tue Sep 23, 2014 11:58 am

Re: Auria Store Offline

Post by Corey W » Sun Jan 01, 2023 8:16 pm

@alwayssomthing
The Auria Store is up and running. Servers are looking good on our end.

Are you running the latest version of Auria?
What happens when you try to load the Auria Store?

alwayssomthing
Member
Posts: 8
Joined: Sat Mar 10, 2018 2:13 pm

Re: Auria Store Offline

Post by alwayssomthing » Sun Jan 01, 2023 9:49 pm

I'm running on an IPad 2 (version 9.3.6 IOS) when I downloaded Auria from App Store it says it will download last compatible version

When I hit Auria store from Auria menu I get this message (can't connect to server, make sure airplane mode is turned off)

Note: The IPad is connected to my IPhone's hotspot for Internet

alwayssomthing
Member
Posts: 8
Joined: Sat Mar 10, 2018 2:13 pm

Re: Auria Store Offline

Post by alwayssomthing » Mon Jan 02, 2023 10:52 pm

Corey W. After looking on the settings page I see my version is 2.330

tensixtysix
Expert
Posts: 35
Joined: Tue Feb 19, 2013 4:14 am

Re: Auria Store Offline

Post by tensixtysix » Mon Jan 16, 2023 7:35 am

I'm having the same issue with an iPad 3 and version 2.330

Corey W
Expert
Posts: 568
Joined: Tue Sep 23, 2014 11:58 am

Re: Auria Store Offline

Post by Corey W » Thu Jan 19, 2023 8:18 pm

@tensixtysix
What version of iOS are you running?

tensixtysix
Expert
Posts: 35
Joined: Tue Feb 19, 2013 4:14 am

Re: Auria Store Offline

Post by tensixtysix » Fri Jan 20, 2023 3:18 am

I’m using iOS 9.3.5

alwayssomthing
Member
Posts: 8
Joined: Sat Mar 10, 2018 2:13 pm

Re: Auria Store Offline

Post by alwayssomthing » Sat Jan 21, 2023 4:56 pm

Corey W. FYI when I Hit User Guide in the menu it doesn't show the page. I get this message "The requested page could not be found".

Corey W
Expert
Posts: 568
Joined: Tue Sep 23, 2014 11:58 am

Re: Auria Store Offline

Post by Corey W » Fri Jan 27, 2023 9:38 am

You can download the Auria manual at anytime from this link: https://s3.amazonaws.com/auria.store/do ... de+218.pdf

tensixtysix
Expert
Posts: 35
Joined: Tue Feb 19, 2013 4:14 am

Re: Auria Store Offline

Post by tensixtysix » Sat Mar 18, 2023 8:12 am

I still can’t access the online store to install the effects that I have paid for. I’ve reinstalled Auria again and still get the message asking me to turn off airplane mode which is not on. Can you please let me know what is happening because I have projects that I cannot progress with without the effects.

Post Reply

Who is online

Users browsing this forum: No registered users and 69 guests