How to keep FocusRite 18i8 channels inst

[garnold]

I tried this work around and had no luck I really didn't think this would be such a pain to deal with but I'm constantly having to replug the 18i8 into my laptop to just set those channels. It's quite the bummer. I told support about the no go on this fix but have not heard back yet.

Hi Everyone,

Our Development Team is looking into why this issue is happening. It seems to relate to filling up the memory on the unit.

However we have a work around for you to get this running for you now.

First connect the unit to your computer. Create your desired setup.

In MixControl hit File > Save As...

Save this Snapshot to your Desktop or somewhere you can find it easily. I called my 18i8Save.18i8.

In MixControl hit File > Clear All Settings. This will clear all routing and empty the Mixer, etc.

Locate the Saved file on your Desktop and open it.

In MixControl hit File > Save to Hardware.

This method of first Clearing the settings seems to get the memory cleaned up and the unit retains the settings.

Look out for a future fix to this problem on our Beta Website: http://beta.focusrite.com/releases/scarlett_mixcontrol/

Please let me know if there is anything else I can do for you guys.

Best Regards.

I truly wish that Focusrite would get around to developing a MixControl app (even if stripped down/bare bones) for the iPad to allow saving to hardware and loading files containing saved settings. My stage setup is extremely tight; there is no room for a laptop. (Even then, having to use a laptop for the sole purpose of transferring MixControl settings to hardware is overkill.)

Hi MikeDee,

This is a feature that has been heavily requested. The Development Team is aware of the high demand for it and I will add your name to the list of requests. Thanks for your feedback!

[garnold]

Sadly I still have not heard back from support

[actualproof]

They might be closed over the weekends. I would give it another day. When I get back into town later today (finally), I'll check my version of Mix Control and let you know. Once I got it saved once, I had no further problem. Of course, I haven't had to change it at all, because I just set it up for my particular needs and went with it. Been a nice friendship so far, although I can imagine I would be quite frustrated if I were sharing your experience.

[Matt.Focusrite]

Just wanted to post to let everyone know that the previously posted workaround does indeed work. If you continue to have trouble, please contact Focusrite Support via this link:

http://us.focusrite.com/answerbase/contact