Screen Format Problems w/Auria + Auria Pro upgrade

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skiphunt
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Screen Format Problems w/Auria + Auria Pro upgrade

Post by skiphunt » Tue Apr 16, 2024 12:09 pm

Hi,

I haven't used Auria Pro in a long time. I'd actually deleted it.

Today I decided to see if it's still viable for my use, and installed it on my iPad Pro 11in m2.

I originally purchased Auria, then the Auria Pro upgrade... so, I have to install plain Auria first, then restore all my purchases that includes the Auria Pro upgrade and various other IAPs that I purchased years ago.

After the install and purchases restore were completed, I noticed the app is not using my entire screen. It's like it's using about 2/3rds of the screen and the bottom portion is blank.

I tried turning Auria setting for retina on/off with no effect. I don't have a "optimize for iPad pro setting" and I've tried rotating back and forth to get it to reset itself.

Is there a fix for this? I'd nearly unusable as it is now. Didn't the last update fix some of this stuff? Or, did that update no fix the issues if your copy of Auria Pro is the "upgraded" version?

Please advise. I'd like to get back to playing with it again.

skiphunt
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Posts: 24
Joined: Sun Aug 21, 2016 4:45 pm

Re: Screen Format Problems w/Auria + Auria Pro upgrade

Post by skiphunt » Sun Apr 21, 2024 8:07 am

FYI: to confirm this is a screen resolution problem, related to the 11in screen size and resolution of iPad Pro 11in M2... I installed Auria on an iPad mini 5, then restored the Auria Pro purchase and various IAPs, and it all worked fine. This problem appears to be related to specific screens and I'm hoping an easy and quick fix.

dougdi
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Re: Screen Format Problems w/Auria + Auria Pro upgrade

Post by dougdi » Mon Apr 22, 2024 11:14 am

It’s ok on my M2 11”, using 17.1.1. What IOS version are you running?

skiphunt
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Re: Screen Format Problems w/Auria + Auria Pro upgrade

Post by skiphunt » Mon Apr 22, 2024 5:08 pm

dougdi wrote:
Mon Apr 22, 2024 11:14 am
It’s ok on my M2 11”, using 17.1.1. What IOS version are you running?
iPadOS 17.4.1

It looks like the main interface only goes over about 3/4 of the way and then interface with no background on the right. At the bottom of the screen it's blank, as if it's not auto-sizing to the device screen.

This was a fresh install. I uninstalled my upgraded Auria Pro a year or so ago. I only recently decided to give it another shot, and installed it fresh... then ran all the restored purchases.

It seemed like everything was ok at first... then the auto-conforming went out of whack on it's own while running the restore purchases. I tried all the various settings and hard iPad reset. No luck. Then deleted everything, restarted and tried again. Same thing and gave up and thought I'd try here.

On a whim, I tried the install and restore purchases on an iPad mini 5 that I use as a drone display. It went fine. No issues at all. I just can't use Auria Pro on this device though. It doesn't have much storage and I only use it as a drone display.

I need this to work and format correctly on my iPad Pro 11in m2, but it's not working out that way.

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